Ordering & Delivery Information
We accept a variety of payment methods, for each one, orders are sent discreetly with the utmost respect for your privacy.
Credit/debit cards will be billed as UCLICK.
Secure On-line Orders
Whilst you browse our website, at all times, you’re connected using a 256bit secure socket layer (SSL). This means all data transferred between yourself and our website is encrypted and sent encrypted between computers. This happens from the moment you land on our website to the moment you leave. Ensuring you’re as protected as possible. Additionally Ultimate Detox uses PayPoint.Net – one of the UK’s largest and most secure payment processors – to handle card details independently and securely. Again, when taking payments this data is also sent over a secure connection.
To place an order by telephone call 0845 644 3504 (Monday – Friday, 10am – 6pm)
The delivery rates are calculated according to the weight of your order. The product’s weight, including packaging, is approximately:
Cleansing drink – 600 grammes
Multi panel drug test kit – 30 grammes
Cannabis drug test kit – 30 grammes
E.g. Two cleansing drinks and one multi panel drug test kit (600g + 600g + 30g = 1230g) on Royal Mail 1st Class Signed For would be £7.
Royal Mail 1st Class Signed for: 2-3 working days
- 0 – 200g £3
- 201g – 1000g £5
- 1001g+ £7
Royal Mail Special Delivery (delivered before 1pm): Next working day
- 0 – 200g £7
- 201g – 1000g £9
- 1001g+ £11
- Orders must be placed before 3 pm UK time Monday – Friday to be dispatched same day
- Orders placed after 3 pm UK time will be dispatched the next working day
- Orders are not dispatched on Saturday, Sunday or UK Public Holidays
- Overnight orders delivered before 1pm the next working day. Restrictions apply to some Scottish Highland and Island postcodes
- Orders placed on Friday for overnight delivery might be delivered on Saturday but Royal Mail do not guarantee this
- Need Saturday or 9am delivery? No problem, just give us a call to place your order
Once your order has been dispatched, you will be e-mailed a tracking number so that you can check your item’s progress.
Multiple and Wholesale Orders
Please contact us to ask about great multiple product discounts and wholesale orders. Want to retail our products and become a member of the Ultimate Detox family? We’d be glad to welcome you if you get what we’re talking about in the post below:
Orders via Amazon and Ebay
We try our harderst to offer the very best customer service we can. If we sell our products via a third party, we feel you might lose some of that level of service. The Ultimate Detox Cleansing Drink is manufactured by us for the UK drug testing market. Why not buy it from the people who developed it and know it inside out? The only third parties you can buy our products from are our carefully selected retailers. Our retailers will do their very best to help you. If there’s a question they can’t answer when you visit them, they’ll give us a call straightaway and if you wish, you can speak with us directly in complete confidence. We don’t believe you’d get this kind of service via Amazon or Ebay about a matter of such importance to you…. and us!
Please see our terms and conditions (number 8) for info on returning products to us.